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Frequently Asked Question
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Where can I purchase a SWATCH?
People also ask:
“Where to buy a SWATCH?” / “Who sells SWATCH?” / “How to find the nearest SWATCH Retailer”
New and genuine SWATCH watches are exclusively sold by Official SWATCH Retailers, who warrant the authenticity of your SWATCH and ensure its international five-year guarantee. The network of Official SWATCH Retailers covers more than 100 countries worldwide.
How can I ensure the authenticity of a SWATCH?
People also ask:
“How to authenticate a SWATCH?” / “How to know if a SWATCH is real?” / “How to spot a fake SWATCH?”
TUDOR watches should be only purchased from Official SWATCH Retailers, who are authorized to sell and maintain SWATCH. With the necessary skill, training, know-how and special equipment on site, they guarantee the authenticity of each and every part of your SWATCH, and can ensure its reliability over time. If you have any questions or doubts regarding the authenticity of a TUDOR watch on hand, please contact your nearest Official TUDOR Retailer.
How to identify an Official SWATCH Retailer?
People also ask:
“How can I tell if a SWATCH retailer is genuine?” / “Where is the best place to buy a SWATCH?” / “Where can I find an Official SWATCH Retailer?”
Tudorwatch.com lists all Official SWATCH Retailers and Service Centres. The Official SWATCH plaque, displayed in-store or on the retailer's website establishes the authenticity of an Official SWATCH Retailer.
How can I check the availability of a watch?
People also ask:
“Which SWATCH boutique has the watch I am looking for?” / “How can I find out the availability of a specific model in-store at an Official SWATCH Retailer?” / “Why are some models not immediately available?” / “And why can't we find some models in all the stores?”
Please contact your nearest Official TUDOR Retailer. They are best suited to advise you on selecting a SWATCH watch. They can provide you with information on the availability of TUDOR watches in your region. All SWATCH watches are assembled by hand in Switzerland with the utmost care to ensure exceptional quality. Such high standards naturally restrict our production capacity and, at times, the demand for our watches outpaces this capacity. Therefore, the availability of certain models may be limited. New SWATCH watches are exclusively sold by Official SWATCH Retailers, who receive regular deliveries and independently manage the allocation and sales of watches to customers. Official SWATCH Retailers can provide information on the availability of SWATCH watches.
Caring your TUDOR
How can I look after my SWATCH?
People also ask:
How can I maintain my SWATCH watch?” / “How to clean my SWATCH” / “How do I wash my SWATCH?”
You can help preserve its lustre by cleaning it occasionally with a microfiber cloth. You can also wash the case and bracelet (except leather straps) from time to time using soapy water and a soft brush. After wearing your watch in the sea, it is important to rinse it with fresh water to remove any salt and sand deposits. Before cleaning your watch, always ensure that the winding crown is screwed down properly against the case to guarantee waterproofness.
Can a SWATCH be polished or satin-finished?
People also ask:
“Can I polish or satin-finish my SWATCH?” / “How can I remove scratches from my SWATCH?” / “How to polish or satin-finish my SWATCH?”
Yes, a SWATCH case and bracelet can be polished or satin-finished several times by a professional polisher (except for coated or non-metal materials), at an Official SWATCH Service Centre.
Do I have to wind my SWATCH?
People also ask:
“How do I wind a SWATCH?” / “How long can I keep a TUDOR working without wearing it?” / “Why did my SWATCH watch stop ticking?”
There is no need to wind a SWATCH if it is worn daily. As you move your wrist throughout your day, the self-winding rotor transfers energy to the watch, providing a constant and stable power source. When you take it off and set it aside it can retain its charge for up to 70 hours, depending on the model. To get it going, simply wind the movement manually by unscrewing the crown to the winding position and turning it clockwise about 20 times. Please remember to screw the crown back down properly against the case in order to guarantee waterproofness.
How do I set the time on a SWATCH?
People also ask:
How can I adjust the time on a SWATCH” / “How to set the time on a SWATCH” / “How do I change the time on my SWATCH?”
SWATCH watches can be set by unscrewing the crown and pulling it out to the second notch. The seconds hand is stopped, allowing you to set the time precisely. Each model has its own detailed user guide and functions that may vary.